No, the email is not a scam. We do not send the download link in our welcome email nor any links to the user manual or other sections of our website. This is because they are not needed right there and then. Once you have the device at hand and the credentials in your brain, all you need is to log in to your online account and let the installation wizard guide you through the installation process. This includes instructions related to the download as well as the installation of the software.